(a) Every client is important to us and we endeavour to have healthy patients and happy clients.
(b) Good communication between client and vet is essential. Any problems usually arise from misunderstandings. We believe in clear, easily understood advice and ready access to vet and staff alike.
(c) The best treatment offers the best longterm results at the most affordable cost.
(d) We supply 24 hour emergency cover. All such calls are answered in person and relayed immediately to Mr. Holmes who responds without delay.
(f) All our staff have been with us for a number of years and are content in their work. All clients therefore receive a warm welcome and our best attention.
(g) We send annual reminders for vaccination boosters and each such consultation includes a full physical examination, a vaccination discount and a free worm treatment.